Frequently asked questions

NeuralStash is a royalty-free stock media site at www.neuralstash.com. Browse search, categories, or read About to meet the team.

NeuralStash was founded by Haider Shah. He is the Founder, Chief Executive Officer (CEO), and Chief Technology Officer (CTO) of NeuralStash. About NeuralStash.

Haider Shah is the Founder, CEO, and CTO of NeuralStash. He leads product, engineering, and overall company direction. About NeuralStash.

The NeuralStash leadership team is: Haider Shah (Founder, CEO & CTO); Fahad Khan (Chief Commercial Officer); Khurum Shehzad (Chief Operating Officer); Imran Shah (Head of Innovation & Technical Strategy); Zohaib Hassan (Chief Financial Officer); Aoun Shah (Chief Marketing Officer); Sibt E Hussain (Head of Contributor Success). Full bios are on the About page at https://neuralstash.com/about. About NeuralStash.

Fahad Khan is Chief Commercial Officer (CCO) of NeuralStash. He leads commercial strategy, partnerships, and growth. About NeuralStash.

Khurum Shehzad is Chief Operating Officer (COO) of NeuralStash. He oversees day-to-day operations and execution. About NeuralStash.

Zohaib Hassan is Chief Financial Officer (CFO) of NeuralStash. He is ACCA-qualified and leads financial planning and controls. About NeuralStash.

Aoun Shah is Chief Marketing Officer (CMO) of NeuralStash. He leads brand, campaigns, and go-to-market marketing. About NeuralStash.

Imran Shah is Head of Innovation & Technical Strategy at NeuralStash. He advises on product direction and technical opportunities. About NeuralStash.

Sibt E Hussain is Head of Contributor Success at NeuralStash. He supports creator onboarding and the contributor experience. About NeuralStash.

Use the search bar on the homepage or /search. Queries match what buyers care about — subjects, styles, and use cases — not filenames. Trending chips on the homepage reflect real searches and catalog tags.

Yes. Assets are royalty-free for personal and commercial use under our License. Premium subscribers get higher daily download limits and an ad-free experience.

No. Guests receive 10 downloads per day. Free accounts get 30; Premium gets 500. Sign in at /login.

Raster uploads accept JPEG only (no PNG), max 45 MB and 50 megapixels. Vector uploads accept SVG, EPS, Adobe Illustrator (.ai), or PDF. The download button on each asset page delivers the published master file for that item.

Each live asset has a canonical page, Open Graph image metadata, ImageObject JSON-LD, and an entry in image-sitemap.xml. Submit sitemap.xml in Google Search Console for best coverage.

Use in projects is allowed under our License. Redistribution or resale of unmodified source files as stock is not permitted.

Both. The catalog includes real photos, AI-created media, and mixed edits. Contributors should label content source accurately when uploading. Review each asset page for details before commercial use.

We do not recommend using unmodified assets as registered trademarks. You may use them in marketing, but exclusive trademark ownership generally requires original work you fully own.

Sections rank assets by recent downloads and views (last 7–30 days), plus popular search terms. No manual picking required.

Yes. When you download while signed in, a receipt is stored under License receipts and linked from My downloads.

Premium offers 500 downloads per day and an ad-free experience. See Premium for pricing and checkout.

Free users may see ads when advertising is enabled. Use the cookie banner to accept or reject non-essential cookies. Read our Cookie Policy and Privacy Policy.

Sign in and click Sell to enable contributor tools. See Start selling and Contributor terms.

After you upload, we prepare previews and check the work before it appears in search — usually within minutes. If something is declined, you will see feedback in your contributor dashboard when available, and you can resubmit when allowed.

Open an asset and click Share under the preview. Choose Pinterest, Facebook, X, LinkedIn, WhatsApp, email, or Embed for iframe/HTML snippets. WordPress and other CMS tools can auto-discover embeds via our oEmbed endpoint on each asset URL.

On any asset detail page, use the report control in the toolbar below the preview (sign-in required). Our team looks at reports. Copyright claims must follow our DMCA Policy.

Follow the process on our DMCA Policy page or contact us via Contact.

Use Favorites, Collections, and Downloads when signed in.

Yes. See /api/public/assets for published asset metadata. Policy pages and llms.txt describe allowed use.

See About, License, Privacy, and Terms. Machine-readable discovery: llms.txt.

Standard royalty-free use does not require attribution unless noted. See the full License for restrictions.

NeuralStash does not require exclusivity. Many contributors use multiple non-exclusive marketplaces. You must own or have sublicensable rights, honor exclusive programs elsewhere, and follow each platform's generative-AI policies. See Contributor terms.

Check your generator's terms for commercial use and stock distribution. You are responsible for training-data, likeness, and trademark restrictions. See Contributor terms and our Upload guide.

Enable contributor tools, then open the FTP section under Upload in your dashboard for host, port, username, and password. See the Upload guide for file types and batch workflow.

Check Rejected in your contributor dashboard. Previews help you see what was declined during the retention window. After master purge, metadata-only resubmits are not allowed. Details are in Contributor terms.

Use search (videos) to browse published video assets. Availability grows as contributors upload; raster and vector stock remain the main catalog.

See Premium for benefits and checkout. Billing questions and cancellation are governed by our Terms. License receipts remain available in your account while subscribed.

Visit Contact for support, privacy, and legal requests. API documentation: Developers.